Patient Information
At S R P Memorial Hospital, we understand that navigating the healthcare system can be overwhelming. We are committed to ensuring that your experience with us is as smooth and stress-free as possible. This “Patient Information” section is designed to provide you with valuable guidance on various aspects of your healthcare journey:
Admission Process
We aim to make the admission process quick and hassle-free. When you choose S R P Memorial Hospital, you can expect a seamless admission experience. Here’s a step-by-step guide to help you understand the process:
- Contact Us: Get in touch with our hospital by calling 7759020075 to inquire about bed availability and appointment slots.
- Registration: Upon your arrival, our friendly reception staff will guide you through the registration process, ensuring that all necessary information is collected accurately.
- Documentation: Please ensure that you have the following documents for admission:
- Valid photo ID
- Any relevant medical records or prescriptions
- Health insurance details (if applicable)
- Consultation: You will be scheduled for a consultation with our medical team to assess your condition and determine the appropriate course of treatment.
- Billing: Our billing department will provide you with a clear breakdown of the expected costs, and you can choose your preferred payment method.
- Room Allocation: Depending on your preference and medical needs, you can select either a general ward or a private room for your stay.
- Medical Care: Once admitted, our healthcare professionals will provide you with dedicated care, ensuring that you receive the best possible treatment.
Discharge Process
When it’s time to leave the hospital, we want to ensure a smooth transition back to your daily life. Here’s an overview of our discharge process:
- Medical Clearance: Your treating physician will determine when you are medically ready for discharge.
- Billing Settlement: Our billing department will provide you with the final bill, and you can settle any outstanding payments.
- Discharge Summary: You will receive a comprehensive discharge summary, including information about your diagnosis, treatment received, and any post-discharge instructions.
- Medication and Follow-up: Our medical team will provide you with any necessary medications and instructions for post-discharge care. Please follow these guidelines carefully to support your recovery.
- Feedback: We value your feedback. We encourage you to share your experience with us, as it helps us continuously improve our services.
Guidelines for Visitors
We understand the importance of the support and companionship of loved ones during your hospital stay. To ensure a safe and comfortable environment for all patients, we have established visiting guidelines:
- Visiting Hours: Visiting hours are divided into morning and evening sessions. Please check with our staff for specific timings.
- Visitor Limit: For the comfort of our patients, we kindly request that you limit the number of visitors per patient at any given time.
- Children Visitors: While we welcome children, we request that they are accompanied by an adult and closely supervised during their visit.
- Infection Control: In certain situations, visitors may be required to adhere to additional infection control measures. Please follow any instructions provided by our healthcare team.
Patient & Attendant Responsibilities
To ensure a safe and supportive healthcare environment, patients and their attendants play an important role. Here are some key responsibilities:
- Provide Accurate Information: Please provide accurate and complete information about your medical history and condition to assist in your diagnosis and treatment.
- Adhere to Treatment Plans: Follow your treatment plan, including medication schedules and post-discharge instructions, diligently.
- Respect Hospital Policies: Adhere to hospital policies, including visiting hours, noise levels, and smoking regulations.
- Be Courteous: Show respect and courtesy to our healthcare providers, staff, and fellow patients.
Patient & Attendant Rights
We are committed to upholding your rights as a patient and ensuring your dignity, privacy, and safety throughout your healthcare journey. Some of your rights include:
- Privacy and Confidentiality: Your medical information will be treated with the utmost confidentiality, and your privacy will be respected.
- Informed Consent: You have the right to be informed about your treatment options and to provide informed consent for any procedures or treatments.
- Access to Medical Records: You have the right to access your medical records and receive explanations of your diagnosis and treatment.
- Complaints and Feedback: You can voice your concerns, complaints, or suggestions without fear of reprisal.
At S R P Memorial Hospital, we are dedicated to ensuring that your experience with us is positive and supportive. Your well-being is our priority, and we are here to assist you in every possible way.
If you have any questions or require additional information, please do not hesitate to reach out to us at 7759020075. Your health and comfort matter to us, and we are here to provide you with the best possible care and support.
